Frequently Asked Questions

Processing Time

Once you place an order, it begins processing in our internal system. In-stock items typically take 24-84 hours to process before being sent to our shipping facility for dispatch.

Shipping Times

Strong Culture Apparel ships internationally. Delivery times vary depending on your location, but we aim for a 4-12 day timeframe after processing.

Return Policy

All sales are final. We do not accept returns or exchanges. If you experience any issues with your product, please reach out via our Contact page, and we will do our best to assist you.

If your order is lost, misplaced, or stolen during shipping, Strong Culture Apparel is not liable, as outlined in our Terms of Service. Please contact the shipping provider attached to your tracking number for resolution.

This policy helps prevent cancellations during our production process. As our craftsmanship requires time, we appreciate your patience to ensure consistent product quality.

Payment Methods

All payments are securely processed through trusted PayPal to ensure the protection of your information.

If you are unsure whether your preferred payment method is supported, you can check during the PayPal checkout process.

Can I Modify My Order After Placing It?

We process orders quickly and cannot make changes once an order is placed. This includes adding/removing items or changing the delivery address.

If you made a mistake with your order details, please contact us as soon as possible via our Contact page or email us at strongcultureapparel@gmail.com—we will do our best to assist you.