Terms of Service for Strong Culture Apparel
These Terms of Service ("Terms," "Agreement") govern your use of Strong Culture Apparel ("Website"), operated by Strong Culture ("Company," "We," "Us," or "Our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Website.
1. Use of the Website:
1.1 Eligibility: You must have the legal capacity to enter into contracts in your jurisdiction to use this Website. By accessing and using the Website, you represent and warrant that you meet these eligibility requirements.
1.2 Account Creation: To access certain features of the Website, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
2. Intellectual Property:
2.1 Ownership: All content, including but not limited to logos, trademarks, text, graphics, images, videos, and software on the Website, is the property of Strong Culture Apparel and protected by applicable intellectual property laws.
2.2 Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Website solely for personal, non-commercial purposes. You may not use, reproduce, distribute, modify, or create derivative works of the content without our express written consent.
3. Products and Orders:
3.1 Product Descriptions: We strive to provide accurate and detailed information about our products. However, we do not warrant that product descriptions or any other content on the Website are complete, reliable, current, or error-free.
3.2 Orders and Payments: By placing an order on the Website, you agree to pay the specified price for the products, including any applicable taxes and shipping fees. We reserve the right to refuse or cancel any order at our discretion.
3.3 Shipping and Delivery: We will make reasonable efforts to fulfill orders in a timely manner. However, we are not responsible for any delays or damages caused by third-party shipping providers.
4. Privacy Policy:
4.1 Privacy: Your privacy is essential to us. Please review our Privacy Policy (below) to understand how we collect, use, and disclose your personal information.
5. Prohibited Activities:
5.1 You must not use the Website for any unlawful or unauthorized purpose, including but not limited to:
a. Violating any applicable laws or regulations; b. Interfering with the Website's functionality or security; c. Engaging in fraudulent or deceptive activities; d. Uploading or transmitting malicious code or viruses; e. Attempting to access unauthorized areas of the Website or other users' accounts.
6. Indemnification:
You agree to indemnify and hold harmless Strong Culture Apparel and its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including attorneys' fees) arising out of or related to your use of the Website, violation of these Terms, or infringement of any third-party rights.
7. Disclaimer of Warranties:
THE WEBSITE IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. STRONG CULTURE DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8. Limitation of Liability:
UNDER NO CIRCUMSTANCES SHALL STRONG CULTURE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE, REGARDLESS OF THE CAUSE OF ACTION OR THEORY OF LIABILITY.
9. Amendments:
We may update these Terms from time to time, and any changes will be effective upon posting on the Website. Your continued use of the Website after the changes constitute your acceptance of the updated Terms.
11. Contact Us:
If you have any questions or concerns about these Terms, please contact us at info@strongcultureapparel.com
Privacy Policy for Strong Culture Apparel
Last Updated: July 2023
Strong Culture Apparel ("Website," "We," "Us," or "Our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access or use our Website. By using the Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
1.1 Personal Information: We may collect personal information that you provide voluntarily, such as your name, email address, postal address, phone number, and payment details when you create an account, place an order, or contact us through the Website.
1.2 Non-Personal Information: We may also collect non-personal information, including your IP address, browser type, operating system, and browsing behavior on the Website. This information is collected using cookies and similar technologies. You can manage your cookie preferences through your browser settings.
2. Use of Information:
2.1 Order Processing: We use your personal information to process and fulfill your orders, communicate order updates, and provide customer support.
2.2 Website Improvement: We may use aggregated and anonymized non-personal information to analyze Website usage trends and make improvements to enhance user experience.
2.3 Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, or information about new products or services. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the email.
3. Sharing of Information:
3.1 Service Providers: We may share your personal information with trusted third-party service providers who help us operate the Website, process payments, deliver orders, or conduct marketing activities. These service providers are obligated to protect your information and use it solely for the purposes we specify.
3.2 Legal Compliance: We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
3.3 Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal information may be part of the transferred assets.
4. Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please understand that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Links:
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
6. Children's Privacy:
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us to remove the data.
7. Your Choices:
You can access, update, or delete your personal information by logging into your account or contacting us. You can also manage your cookie preferences through your browser settings.
8. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised Privacy Policy on this page, and the "Last Updated" date will indicate the most recent changes.
9. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@strongcultureapparel.com
Refund and Return Policy
Last Updated: January 2023
Thank you for shopping at Strong Culture Apparel ("Website," "We," "Us," or "Our"). We want you to be delighted with your purchase. Please read this Refund Policy carefully before making a purchase, as it outlines the terms and conditions for refunds and returns.
1. Refunds and Returns:
1.1 No Refunds: We do not offer refunds for any products purchased on the Website, except where required by applicable consumer protection laws.
1.2 Store Credit: In lieu of refunds, we provide store credit for eligible returned items. Store credit can be used to make future purchases on the Website.
2. Eligibility for Store Credit:
2.1 Unused and Unworn Items: To be eligible for store credit, the item(s) must be unused, unworn, and in the same condition as when received, with all original tags and packaging intact.
|2.2 Time Limit: Requests for store credit must be made within 7 days from the date of delivery.
3. Return Process:
3.1 Contact Us: To initiate a return and request store credit, please contact our Customer Support team at info@strongcultureapparel.com or via our contact us page. Provide your order details and reasons for the return.
3.2 Return Shipping: You will be responsible for shipping the item(s) back to us. We recommend using a trackable shipping method to ensure your return reaches us.
3.3 Inspection and Approval: Once we receive the returned item(s), our team will inspect them to ensure they meet the eligibility criteria. If approved, we will issue store credit equivalent to the purchase amount, excluding any shipping fees or discounts applied.
4. Store Credit Usage:
4.1 Issuance: Store credit will be issued via gift card and emailed to you.
4.2 Expiration: Store credit expires 365 days from issue and can be used for future purchases on the Website until fully redeemed.
5. Non-Eligible Items:
Certain items are not eligible for returns and store credit, including but not limited to:
Personalized or custom-made items.
Items marked as final sale or clearance.
Undergarments, swimwear, and earrings (for hygiene reasons).
6. Defective or Damaged Items:
If you receive a defective or damaged item, please contact our Customer Support team immediately. We will arrange a replacement for the item or offer store credit for the purchase amount.
7. Changes to the Refund Policy:
We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Please review this policy periodically for updates.
8. Contact Us:
If you have any questions or concerns about our Refund Policy, please contact us at info@strongcultureapparel.com or via our Contact Us page.